Privacy Policy
1. Introduction
- Pathwize Driving is committed to protecting the privacy and security of the personal information of our students, website visitors, and other users of our services. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.
- By accessing our website or using our services, you agree to the practices described in this Privacy Policy.
2. Information We Collect
Information you provide directly
We may collect personal information when you:
- Register for a course or submit an online form
- Contact us by phone, email, or through our website
- Create or update an account or profile
This information may include:
- Name
- Email address
- Phone number
- Address
- Licence details and preferred location
- Payment and billing information (processed through secure third‑party providers)
- Any other details you choose to provide
Information collected automatically
When you visit our website, certain technical information may be collected automatically, such as:
- IP address
- Browser type and device information
- Pages viewed and time spent on the site
- Referring website or link
This data is typically collected through cookies or similar technologies and is used in aggregated form.
3. How We Use Your Information
We use personal information to:
- Process registrations, payments, and course bookings
- Communicate with you about schedules, updates, and support
- Provide, maintain, and improve our services and website
- Issue completion records or documentation where applicable
- Respond to inquiries, feedback, or complaints
- Meet legal, regulatory, and administrative requirements
- Monitor site performance and enhance user experience (using aggregated, non‑identifiable data)
We do not sell your personal information to third parties.
4. Legal Basis for Processing
Where applicable, we process personal information based on:
- Your consent
- The performance of a contract (e.g., delivering a course you registered for)
- Our legitimate interests in operating and improving our business and services
- Compliance with legal or regulatory obligations
5. Sharing Your Information
We may share personal information with:
- Service providers who assist with payment processing, IT support, email communications, or website hosting
- Instructors and administrative staff, to deliver your lessons or manage your account
- Government or regulatory authorities if required by law or to support licensing or certification processes
- Other third parties, but only with your explicit consent or as required to protect our rights, property, or safety
All third parties are expected to protect your information and use it only for the purposes for which it was shared.
6. Data Security
We use reasonable technical and organizational measures to safeguard personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we strive to protect your data, no system can be guaranteed as 100% secure.
7. Data Retention
We retain personal information only for as long as necessary to:
- Provide services and maintain business records
- Meet legal, regulatory, or reporting requirements
- Resolve disputes and enforce our agreements
When information is no longer required, it is securely deleted or anonymized where appropriate.
8. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information, subject to legal obligations
- Object to or restrict certain types of processing
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the details provided in the “Contact Us” section below. We may need to verify your identity before responding to your request.
You can also manage cookie preferences through your browser settings.
9. Children’s Privacy
Our services are intended for individuals of legal driving age or those preparing to become licensed under the supervision of a parent or guardian. We do not knowingly collect personal information from children without appropriate consent. If you believe a child has provided personal information to us without consent, please contact us so we can remove it.
10. Third‑Party Websites
Our website may contain links to third‑party websites or services. We are not responsible for the privacy practices, content, or security of those third parties. You are encouraged to review their privacy policies before providing any personal information.
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. The “Last updated” date at the bottom of this page indicates the most recent revision. Your continued use of our website or services after changes are posted constitutes acceptance of those changes.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact:
Pathwize Driving
Email: info@pathwizedriving.ca
Phone: +1 (289) 925 9429